Case Studies

Our process starts with a detailed meeting to plan the campaign, set targets and objectives.

Then we make sure you have the correct prospects. This is crucial, as the data we call from is incredibly important. It is either provided by the client or we will obtain data, based on our discussions. This will maximize the budget when you come to calling the data. It’s the difference between taking a shotgun approach — calling all contacts on a less detailed database, or being more strategic about your contact list in the first instance.

Before we start calling, many of clients like to come and meet the team and give a small presentation. This is not always needed but it does transmit the enthusiasm the client has for their product or service to the team involved. A script is written and agreed with diary dates confirmed.

We then quietly but effectively start your campaign to achieve the desired results (MORE BUSINESS). This allows you to continue your business in the knowledge that we are providing you with new leads and appointments.

Lead to £30K of Gross Profit

I would like to thank you and your staff for the service you have provided over the last 12 months. In this time you have made many quality appointments and some have led to new business worth in excess of £30K of gross profit. As you know we rely heavily on Epic for new business appointments and work very hard at ensuring we are all working together and are focused on business that is deliverable. You personally have been great at offering advice and in providing feed back and information to help us work in the best way in partnership. I would have no problem in recommending you and your company and would happily act as a reference if you require. Once again that you for your support and continued industry.

IT Company - Surrey Based

Proven Lead Generation Services

When I started my business I built up a client base as a result of conducting telesales myself. But as the business grew I found that in order to sustain new business while delivering a quality service I had to outsource telesales. I must have visited about half a dozen agencies after finally choosing a local agency over Epic. Things however did not work out with the local agency. Rather than making us money lead generation was costing us money and I had to let them go. I returned to Epic and gave them a chance to prove to me just how good they are. Epic impressed me from the off. In their first month they helped me convert more appointments than the other agency did in 3 months. I’m very pleased with the service to date and would have no hesitation in recommending Epic. I often say the mark of a good business is the strength and leadership of its manager, there can be no doubt that with Karon’s leadership Epic will deliver a professional service and manage its clients expectations with great results.

Debt Collection - Hertfordshire based